We are pleased to announce that you can now access health services using the new NHS Wales App.

Download the NHS Wales App

The App provides a simple and secure way to:

  • Book routine appointments
  • Order repeat prescriptions
  • View parts of your medical record

Who Can Use the NHS Wales App?

To access the app, you must:

  • Be aged 16 or over
  • Have a fully verified NHS Login account or
  • Complete identity verification at your GP practice using the Welsh Identity Verification Service (WIVS) form

Identity Verification at the Practice

If you are unable to verify online, you can complete the Welsh Identity Verification Service – Identity Verification Application Form at your GP surgery.

This process confirms your identity using:

  • Official photo ID

  • Or a combination of health records and supporting documents

Once verified, your GP practice will enable access to NHS Wales digital services.

Download and return the form to your GP practice: WIVS Identity Verification Application Form – Download PDF

Additional Support & Guidance